Patients & Responsibilities

    • Please treat our doctors and staff with courtesy and respect

    • The first hour is often extremely busy. Please keep telephone calls brief or later in the day.

    • We would also appreciate if you could order prescriptions after 10.00am.

    • Home visits - Please contact the surgery before 10.00am for a home visit request.

    • Cancelling appointments - Please let us know if you cannot keep an appointment; this could be offered to someone else.

    • You are responsible for your own health and that of your children. Please take the advice given to you at the practice.

    • Let us know immediately if you change your address or name and remember to give your phone number and postcode.

    • Please read the practice booklet for the procedure for getting repeat prescriptions. Please ensure you order medication in sufficient time for the prescription to be generated. Please tick the items you require. This could prevent overstocking etc and save the Local Health Board drug budget, which could be used for other health services. The item will not be removed from your list.

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